Refund Policy

CANCELLATION POLICY

We know life isn’t always predictable. So, we’ve designed a cancellation policy that gives you the flexibility to cancel your trip up to 48 hours (prior to departure) in advance, which still allows us to ensure our company remains a reliable partner to our suppliers and vendors. Please tell us as soon as you can if you’re not going to be able to make a tour. Cancellations or changes, within 48 hours of departure along with late comers and no shows will not be refunded.

Talking Rock Tours and/or our suppliers reserve the right to cancel tours or change location due to unforeseen circumstances. In the event of a cancellation on our part, your tour will be rescheduled or refunded by Talking Rock Tours.

Tours require a minimum of 6 participants to run (9 for Edmonton River Valley Canoe Discovery Tour). If we do not have a minimum of 6 participants 24 hours before departure the tour will be cancelled and Talking Rock Tours will either reschedule your tour or provide a full refund.


GROUP BOOKINGS CANCELLATION

Talking Rock Tours require a minimum of 14 days advance notice to cancel group bookings for full refund.


INJURIES, LOSSES, DAMAGES

Talking Rock Tours cannot be held liable for any injuries, losses or damages in any such way.